Hosting

Our hosting solutions are engineered for powerful and reliable performance online. From shared and dedicated hosting to SSL certificates and web security and backup, you can rely on our solutions to provide 99.5% uptime and availability whenever, wherever!

Technical Support

Our IT specialists provide your business with solutions to help with common software and hardware issues across all devices whether on desktop, laptop, or on mobile.

Digital Marketing

Expand your reach online, and efficiently hit business objectives by implementing strategic digital marketing campaigns.

Web

In this digital age, a well-designed website is a game changer. But "well-designed" doesn't just mean aesthetics, but overall user experience. We create highly-functional websites that can support your business objectives -- whether that means driving awareness, lead generation, or even sales.

How Can We Help?
< All Topics
Print

Website Error Messages

Overview

When you receive an error “Internal server error 500” on your site, the best way to find the reason for it is to check the error log. iManila customers can do this from cPanel > Error log.

You will see a list of the last error messages generated by your website.  In this list you will find detailed information about each error including: the date and time of the error, some information about the client receiving the error, description of the error and information about which folder or file is generating the error.

Here are some examples of the most common ones and how to fix them:

 

In order to fix the issue, you should use your FTP client or the Filemanager within the cPanel and change the permissions of the file in question to 755.

 

 

The error is caused by incorrect permissions of the .htaccess file. However, such error message could be invoked if the permissions for the folder are not the correct ones either. Please ensure that both folder and .htaccess file within are set with 755 permissions.

Tags:
Table of Contents

Let's work together!


Make the first move! Let iManila help you maximize your presence online.

Just fill out your contact details and tell us what you need, then we’ll be sure to get back to you as soon as possible.